"Emergency Admission and Treatment"

About: Horton General Hospital

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(1) Note rapid and effective response of ambulance after midnight to country village 10 miles from hospital. Ambulance crew found patient naked and semi-consccious on upper floor of house. Rapidly secured, lifted and carried to ambulance and then to Horton Hospital, where immediately admitted without any triage delay. A very smooth and professional operation.

(2) On arrival at Horton Hospital at 1.20am seen immediately by medical team led by a doctor. Diagnosis (pneumonia + fast atrial fibrillation) and treatment (high flow oxygen + continuous positive airway pressure + antibiotics + digoxin for atrial fibrillation) immediate and effective. The medical intervention was immediate and comprehensive, notwithstanding the time of night.

(3) Following admission to emergency ward, three weeks of medical + nursing care of very high standard. Standards of diet and general cleanliness high. Excellent attention paid to resumption of muscular control + standing and walking. The contrast between this ward and the general ward was striking.

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Response from Horton General Hospital

Thank you for posting comments about the Horton General Hospital. We are pleased to note that you describe this patient’s treatment as a “smooth and professional operation” . . . . and that medical intervention was “immediate and comprehensive”. You also comment on the high standards of cleanliness and food. As a Trust, our patients are at the heart of everything we do and it is always reassuring to hear that our staff are epitomising our values of ‘delivering compassion excellence’ in such a strong and positive manner. However, we are unsure what you mean about the contrast in wards. My name is Sue McNiven and I work within this division. If you would like to speak to me then please call on 01295 229259 (Monday to Friday) or 01865 221728 (Friday) – I will happily call you back. Alternatively, you can email me at sue.mcniven@ouh.nhs.uk.

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