"Not happy with closure of Walk In Centre which is..."
About: Basingstoke and North Hampshire Hospital Basingstoke and North Hampshire Hospital Basingstoke RG24 9NA
Posted by NHS Feedback Line 10
I go to the walk in centre often and it is fantastic, I can walk in and always see a doctor. This suits me as I live in Tadley and work in Milton Keynes and GP’s in my home area are closed when I get home. I need a repeat prescription and often use the walk in centre at Basingstoke hospital as they are open till 8pm weekdays and also open weekends till 8pm.
The NHS is closing down the walk in centre because of lack of registered users. During the last two months they have been changing the car park and spending a lot of money on it.
I am not happy about this closure as I have no where else to go.
The KPI’s the NHS are using to close the Walk In Centre are not an appropriate measurement of success of a walk in centre. They should be using the flow rate of patients walking through the door and not go by the number of registered users (as with a GP surgery)
The Walk In centre is always busy and it seems wrong to close it.