"Appointment at Cumberland Centre meant another trip to Derriford"
About: Cumberland Centre Cumberland Centre Plymouth PL1 4JZ Derriford Hospital Derriford Hospital Plymouth PL6 8DH Tamar Referral & Appointments Centre Tamar Referral & Appointments Centre Exeter EX1 1PQ
Posted by Snow110 (as ),
- As I work away from home I had limited times to make an appointment. It had to be when I was in Devon. An appointment was made for me as I wasn’t home when Tamar Referral phoned. I had to cancel this and then rebook, then I had to rebook again as something came up with my work. I was told that if I changed again that I would have to go back to my GP of another referral!
- Originally I was booked at Derriford, which was great, but then I was told I would have to go back to the cumberland centre. I questioned whether the equipment was as good and they assured me it was. When I attended the appointment, the equipment wasn’t as good so they had to make an appointment at Derriford when what they needed didn’t show up on the ultrascan.
- I drove all the way from hereford for the appointment - 3 hours and then someone phoned me at 2. 00 at the cumberland centre on my mobile to cancel the appointment but didn’t as I had already arrived at the cumberland centre.
- When I arrived home there was a letter for me about the appointment that had only arrived that day.