"Hip Replacement Surgery"

About: St Albans City Hospital

Anything else?

I recently underwent hip replacement surgery staying in De La Mare and Beckett Wards. At all times I was treated with the utmost consideration by everyone in the surgery,nursing, physio and ancillary staff teams. The standard of professionalism exhibited by everyone was most impressive. The care I received was both kindly and considerate. I was particularly impressed with the trouble taken to explain everything to me in detail and even some of the less pleasant procedures were carried out with infinite patience and concern.

The great tradition of this country's NHS is quite clearly very safely guarded in De La Mare and Beckett Wards at St Albans City Hospital.

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Response from St Albans City Hospital

Hi Jonathan, thank you for kindly taking the time to comment on your experience with us at St Albans City Hospital. We're delighted to hear that you were so impressed with the efficient, caring and respectful service of our staff during your recent visit. The team value giving this service to each and every patient they can, and its great to hear this reflected in your comments across a number of our teams. We will, of course, pass on your kind comments to the staff involved in your care. In the meantime, if you would be willing to nominate any of these staff for our awards scheme for excellence, please do have a look at our awards page: http://www.westhertshospitals.nhs.uk/about/staffawards/default.asp

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