"clinic cancelled by consultant twice!!!"

About: Queen Alexandra Hospital

Anything else?

I am waiting for a gynae assessment, and my consultant has cancelled the clinic twice. the second time after I arrived for my appointment. I have not even been told who the consultant is nor been given a reasonable date for rescheduling. I am currently on week 13 since referral and won't be seen for another two weeks, providing my clinic is not cancelled again. then you receive a patronising letter from the gynae dept which mentions that if you fail to attend your appointment you will be removed from the list! how dare they!! the feeble apology did not give me back my half day I wasted going to my appointment that was cancelled. this is just not good enough!!

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Response from Queen Alexandra Hospital

I apologise for the inconvenience caused with the cancellation of your appointments. In order for us to investigate further we would be pleased to hear from you. To do this please contact our PALS Service:

Telephone us on: Freephone 0800 917 6039

Email us on: PALS@porthosp.nhs.uk

Write to us at:


Portsmouth Hospitals NHS Trust Patient Liasion and Advice Service

Health Information Office

Queen Alexandra Hospital

Southwick Hill Road Cosham, Portsmouth PO6 3LY

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