I had my spleen out in March 2012. Having non-Hodgkin’s lymphoma, I’m a regular NHS user.
The care was ok – I suppose I was generally satisfied with my treatment. Though one major problem I had was that as a coeliac the gluten free meals I was served were completely inedible.
The nurses work hard, but they have long shifts, which shows in how tired they are. There also really aren’t enough of them to make sure patients were care for in the best way. An example of this is that the older lady in the next bed wasn’t monitored when she took her medication or when she ate. This meant that by the end of my week there, she was clearly deteriorating physically and mentally. I really felt that there was room for improvement in the care in many ways.
For my operation I needed an epidural. Afterwards, I was told that I needed to wait for the removal of the catheter. However, in the meantime a nurse tried to remove the catheter, and I had to stop her. What an example of poor communication between the staff.
I also felt that the cleanliness was poor, both the shower and the toilet were dirty all week.
The staff might be kind, but it seems that they desperately need to tighten up some key processes.
"About Rotherham Hospital"
About: Rotherham Hospital Rotherham Hospital Rotherham S60 2UD
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