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A & E

Story from nhs.uk

"A & E"

About: Queen's Hospital (Romford)

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I would like to thank all the staff starting with the ambulance crew, the doctors nurses auxillary and cleaner/tea ladies, They made our stay really pleasent under our circumstances. Every one of them were kind helpfull and kept us informed on situation.

Real professionals

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Responses

Response from Queen's Hospital 11 years ago
Queen's Hospital

Submitted on 19/03/2013 at 09:55
Published on nhs.uk on 20/03/2013 at 04:15

Dear Anonymous,

Thank you for taking time to share your comments about your recent visit to the Emergency Department at Queen’s Hospital.

I do appreciate the comments you have made. I often hear when a patient’s care has not gone well and I am delighted to be able to pass onto our staff your kind comments of your experience.

I have copied your comments to the managers of the services in order for them to ensure that your appreciation reaches the staff who made such a difference to the care given to you.

Yours sincerely,

Flo Panel-Coates

Director of Nursing

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