"Wheelchairs and smoking"

Anything else?

I took my wife for an appointment last Tuesday and this went very well.

What did not go well was the amount of time it took for me to locate a wheelchair. Eventually the volunteer behind the desk found me one. I thought all NHS areas were supposed to be nonsmoking but there were two people sitting outside the entrance near A&E in hospital wheelchairs and puffing away. The smell was horrible and the ground covered in fag ends.

Shouldnt wheelchairs be used for patients what need them and shouldnt the nosmoking policy be inforced?

Staff were great though.