"awful experience "

About: St Thomas' Hospital / Maternity care

(as the patient),

The midwives I met were rude and never came when called. There was no one available to give me pain relief after c section as all the midwifes were busy. It took me 24 hours to get discharged. Had to go home in the dark on a freezing cold night. Never never again at this hospital

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Response from St Thomas' Hospital

We are very concerned to hear about your recent experience at our maternity unit. I would be very grateful if you would get in touch with Jenny Blundell, General Manager for Women's Services, or Lynne Pacanowski, Director of Midwifery, via our Patient Advice and Liaison Service (PALS) at pals@gstt.nhs.uk / 020 7188 8801 so we can urgently look into this matter. We would also be very happy to meet with you to discuss your concerns face to face. We hope to hear from you soon. Jenny Blundell General Manager for Women’s Services

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