"sexual offender and psychology assessments"

About: Birmingham and Solihull Mental Health NHS Foundation Trust / Adult mental health

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I attended Reaside out patients in connection with psychological assessment. When I first got the appointment letter, I was agitated by the security. In fact, it is not scary, but I wish I had listened to my concerns and refused to go. I would advise anyone in a simlar situation to pay for private psychology treatment. The psychologist seemed remarkably insensitive, bordering on interrogation, as the same question was repeated several times, on a delicate subject for me. I try to be compliant and helpful, but the psychologist told my care coordinator I had been uncooperative. The psychologist invited me to think, and commit to a long term treatment. In fact, that was not my choice, but I did feel the right answer was expected. I really began to feel there were talons grasping me.

I would advise seeking private psychology, or emigrating, in preference to attending this centre.

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Response from Mark Harvey, Lead for Service User and Carer Involvement, Birmingham and Solihull Mental Health NHS Foundation Trust

Thank you for your comments about the service. I am sorry for the delay in the response our systems were changed and for a while we stopped monitoring this site. We now monitor this site regularly and answer and queries about our services.

In relation to your experience to help us understand your experience please contact our customer relations/PALs Team on 0800 953 0045 or our Complaint Department on 0121 301 6850 or email pals@bsmhft.nhs.uk which will give us the opportunity to do so in the strictest confidence

Many thanks

M Harvey Lead for service user and carer experience BSMHFT

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