"poor service"

Anything else?

my mother in law is at the luton and dunstable ward 14. the care she is getting is terrible. she has a infection in her leg and the hospitial seems unable to cure it. i asked the nurse a really hard question is my mother in law getting netter and she was on the spot frozen but didnt have a clue. i went to see the sister and i could see her talking to the nurse about me asking her a question. when i asked her she spent 5 minutes going around the mountains and finaly admitted she hadnt got any better. my mother in law waits 45 minutes for her pain killers. my wife had to help her mom to the toilet because she nearly wet her self and the woman in the bed next to us wanted to go to the loo and she wanted a pooh she waited 20 minutes and said to the nurse i need to go to the toilet i will do it in the bed and the nurse said thats ok. what happened to human dignity. These people need to remember these old people are human beings and not lumps of meat or a problem. comon nhs sort it out.