"91 and discharged"

About: Royal Shrewsbury Hospital

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My 91 year old mother had an ememrgency addmission to PRH and due to a severe gall bladder infection transferred to Ward 29S at RSH. the transfer was due to emergency surgery that in the PRH consultants opinion my mother needed. After nearly two weeks and put on a drain, was told upon visiting on the Thursday 28 Feb 2013 that she was being dischareged the next day. I questioned this as my mother seemed far from being well, very confused and still in a great deal of comfort,. The sister on duty and i quote tells us "your mother is medically fit to be discharged". This discharge leaves the drain in for up to 6-8 weeks and a catheter, no care package in place for when she got home (lives on her own) and bless her very confused.

We were told that they had patients lying on trolleys in corridors waitng for beds. On the day of discharge ther were only 3 people in the ward, the staff outnumbered the patients by 3-1. Where were these patients lying in corridors?

I give full praise to the Home Team social worker at PRH for finding my mother a respite bed in a beautiful nursing home, without them, the outcome does not even bear thinking about

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Response from Royal Shrewsbury Hospital

Thank you so much for taking the time and trouble to share your experience at the Royal Shrewsbury Hospital. If you have not done so already, then please do consider contacting us direct so that we can look into this in more detail. Unfortunately NHS Choices does not share your contact details with us, but you can contact our Patient Advice and Liaison Service on 01743 261691, by email at pals@sath.nhs.uk or by visiting us near main ward entrance at the Royal Shrewsbury Hospital. Please also accept our apologies for any delay in responding via NHS Choices as we have been experiencing some technical difficulties with this website which are being resolved.

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