"Care of my mother aged 83"

About: Basildon University Hospital

Anything else?

The main reason im writing this review is to express how satisfied i have always been with my mothers treatment ....my mum has been backwards and forwards to your hospital since may 2012 ....she has been in various wards and has had tests and treatments for various different medical conditions ....she would never be with us now if it wasnt for your hospital ....

Also my mum has visited your heamotology dept (orsett ward ) every three weeks and now its the new infusion suite and that has been excellent care also ....

If i was going to critisise it would be the A&E dept as recently ive had to take my terminally ill mother there and it was caotic and unorganised and stressful for someone so ill and waiting with no body knowing whats happening !

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful