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Pain management and extended scope

Story from nhs.uk

"Pain management and extended scope"

About: Queen Elizabeth Hospital Birmingham

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Pain management department from the consultants to the cleaning staff are both informative, helpful, chatty and efficient, I have trust in my pain management consultant. what more could you want.

Extended Scope department, as above and during my appointment everything I needed to know about my condition was explained to me in the utmost detail and

how treatment would progress from then on. Was not left with unanswered questions.

Very pleased with appointment.

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Responses

Response from Queen Elizabeth Hospital 11 years ago
Queen Elizabeth Hospital

Submitted on 08/03/2013 at 10:23
Published on nhs.uk on 09/03/2013 at 04:15

Thank you for taking the time to provide feedback on your experience at the Queen Elizabeth Hospital Birmingham. We are very pleased that you have had such a positive experience during your visits to the Pain Management and Extended Scope departments.

Your feedback has been passed on to the senior managers who are responsible for the areas you visited; they will ensure it is shared with their teams. It is a real morale boost for staff to receive feedback like this from patients. It means such a lot to know that the hard work, dedication and commitment of our staff is recognised and valued in this way. It is also very satisfying for staff to hear they have made such a difference to patients and made sure your experience under our care has been positive.

If you would like further information on services at the Queen Elizabeth Hospital Birmingham or would like to discuss any thing in more detail please contact PALS by phone 0121 371 3280, by email PALS@uhb.nhs.uk, via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 9am – 4.30pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you once again for your kind comments.

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