"communication between anyone does not exist"
About: Bristol Eye Hospital Bristol Eye Hospital Bristol BS1 2LX
Posted by Anonymous
After my own GP delayed my referral to the Eye Hospital, it was only by my own intervention that I got a 1st appointment. Then the person who saw me failed to pass on my notes for further urgent appointment to Retina Dept.! The phone numbers, and I have used about 8 different ones, don't take calls, so getting through to actually speak to a person is a disgrace, because this is virtually impossible!! Finally got someone there to pass on my details, and after spending all afternoon today, I discover they are going to give me an appointment for end of March!!! And this is supposed to be for an urgent op.
I need this performing yesterday, but seems they don't care if I go blind. Still waiting for someone to ring me back to see if they can bring appointment forward.
Will report further later.