"Much better than expected!"

About: Princess Royal Hospital (Haywards Heath)

Anything else?

I was admitted for surgery to the gynaecology ward and stayed in for 2 nights. I was involved in my treatment from the outset and throughout my stay staff were available, as helpful as possible and a delight to meet.

My operation was delayed a couple of hours and I waited in a bed in the waiting room (!) before going down to surgery but was made to feel as comfortable and relaxed as possible - this was an example of how stretched the NHS is overall and no fault of this hospital.

I was amazed by the almost continuous cleaning of some part of the ward or other.

This hospital met and in some cases exceeded my expectations.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

  • {{helpful}} of {{total()}} people think this response is helpful