"care for a suspected stroke"

About: Royal Bournemouth General Hospital / General medicine

(as the patient),

Suspected stroke.

What was good:

-decision making

- patient care

- professionalism

- Sense of humour

- speed and efficiency

what could be improved:

- every department should be 10/10

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Response from Sue Mellor, Patient Experience Lead, Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust

Dear SDM

Thank you for taking the time to give us your feedback. We take all feedback very seriously and use it to inform improvements to the services we provide.

Thank you for noting our high standards of care and the importance of humour when giving care.

We do aspire to every department being 10/10

We will share your feedback with the relevant staff who will be delighted.

Please contact our Patient Advice & Liaison Service (PALS) office on 01202 704886 if you wish to discuss your experience further.

Thank you again


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