"Totally unacceptable"

About: Hull Royal Infirmary

Anything else?

After visoting my Gp he called an ambulance and taken to Hull Royal. Very busy with long waits. . Left on a bed in a corridoor. Very sick and wet myself. Mortified but still in a coridoor. Moved to Acute Assess holding area. Not seen by a doctor til 3am, 9 hours after being admitted. Various tests all night, no sleep. Already suffer from a condition that side effects is fatigue. Told at 8am to leave bed and wait in a seated area to see if im staying or going. Covered in sick and having wet myself I was then moved to a area with lots of people sitting and waiting. I was cold and tiered and totally embarrassed. Not once in all that time had i been offrred a drink of water or anything to eat. ..14 hours. In totally despair i rang my daughter to collect me and just left. Im 47 years old and absolutely mortified by events. No dignity and total lack of care

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Response from Hull Royal Infirmary

Many thanks for placing your posting on the Patient Opinion website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware.

If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk .

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For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165.

Thank you once again for taking the time to provide us with your views on local services.

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