"Treatment from most departments"

About: Chase Farm Hospital

Anything else?

I am under several Consultants and I have to say I have no complaints. The waiting time for certain appointments could be shorter; however, I realise staff are stretched.

Yesterday I had a fall and went to A&E, Assessment nurse - excellent. X-ray staff - patronising and not sympathetic at all, even though I was in considerable pain. The waiting area was not at all clean, as some incredibly lazy patients/visitors used the floor as a dustbin. Had to go back to the fracture clinic today, and was seen almost an hour after my appointment, but that's only to be expected in a busy department.

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Response from Chase Farm Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide.

Your comments have been passed onto the appropriate departments.

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