"Poor bedside manner"

About: Sunderland Royal Hospital

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I recently visited gynaecology and saw a consultanat. While they may be very experienced and knowledgeable clinically, I found their manner abrupt and rather odd when interacting on a personal basis and thought their 'bedside manner' in need of improvement. I saw a different consultant on another visit and found them the exact opposite and can only praise their skills and manner in dealing with patients.

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Response from Sunderland Royal Hospital

Thank you for your comments about your experience at City Hospitals. Patient feedback about Consultant consultations is very important to us and now forms part of the Consultant revalidation process, which encourages reflection on how we treat patients. If you would like us to follow up your comment, please contact us at corporate.affairs@chsft.nhs.uk

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