"My father spent over 24 hours on a trolley in EAU"
About: Russells Hall Hospital / Accident and emergency Russells Hall Hospital Accident and emergency Dudley DY1 2HQ Russells Hall Hospital / Trauma and orthopaedics Russells Hall Hospital Trauma and orthopaedics DY1 2HQ
Posted by Fathers Daughter (as ),
My father went to the hospital on a Friday evening, feeling increasingly unwell. He had had recent shoulder surgery, and we were concerned that he could have a post-op infection.
While for he most part the care he received during his stay was fine, he spent more than 24 hours on a trolley in the EAU. He was admitted late Friday evening, and was not moved to a ward or, more importantly, a bed, until almost midday on Sunday, and this only after I spoke the the charge nurse on EAU, as I was increasingly concerned that he was still on a trolley.
We were advised that the delay in moving to a ward was because my father had had Type 7 stools, and as such they were waiting for a side-room to become available, which is understandable. What I don't understand is why there was no bed physically available for him to use in the EAU instead of a trolley.
His mobility was limited because his arm was in a sling, he was having to get up and down repeatedly to use a commode, was struggling to get any rest or sleep, and none of this was made any easier to bear by the fact that he was on a trolley. On a trolley he had almost no room to change position to get more comfortable, and the sheet he had been placed on constantly slid out of place as a trolley is not designed to use bed linen.
Why, if it is clear the patient is going to be in the EAU for more than a couple of hours, or indeed is waiting to be admitted to a ward proper, is there no facility for the patient to be given a proper bed in the EAU bed-space?