"Communication with family members"

About: Royal Sussex County Hospital

Anything else?

My mother who is 79 years old is recovering from a heart bypass operation which was on the

The 7th of feb 2013.

Today she was told at 12.30pm that she was going home.(to a empty house)

Nobody from the hospital informed myself or my sister that

She was to be discharged,so as I live in london and my sister

Was unable to leave work I had to ask my 90 year uncle to

Drive from his home to be there so as she didn't go home to

An empty house (he lives in Bournemouth a 2hour drive and people

Of that age get themselves in a state)

So imagine my my shock when I ring my mother at 6.30 and again

at 8.00pm she is still sitting there waiting for an ambulance .nobody

Has informed myself or my sister what is going . So at 8.00 pm

I'm going to drive down from london and pick my mother up

And take her home. I phoned the ward at 7.50 and gave someone an

Earful who probably didn't deserve it . So if any of

You administrators or trustee read this I will be going to the press in

The morning. After what happened to the patience at the mid staff


Why don't you let people know what's going ( I'd drop the royal if I were you

You don't live up to it)

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››