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Care, dignity, kindness and respect

Posted By MentallyUnwellIndividual

"Care, dignity, kindness and respect"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

I was very effectively cared for on the 236 suite at Millbrook Mansfield. I was treated with great care and dignity by the nurse in charge whose name was Stuart. He took the time to explain everything to me as I was very unwell and had been brought in by the police force.

He was able to allow me to become myself once more and treated me with care, dignity, kindness and respect.

I was seen by a four strong team of mental health professionals and went onto a ward that afternoon where they knew all about me and why the police force had been involved.

Information was explained to me in detail at all times and he did not get angry when one asked the same questions numerous times.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 21/02/2013 at 21:55
Published on Care Opinion on 22/02/2013 at 09:19

picture of Jane Danforth

Thank you so much for sharing your story.

The staff at 136 suite will be keen to read your posting as they work hard to ensure everyone in their care is treated with dignity and respect.

I hope you are feeling better now and thank you once more for taking the time to feedback to us.

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