"Hospital Comment"

About: Derriford Hospital Derriford Hospital Plymouth PL6 8DH

Posted via nhs.uk 12 years ago

Anything else?
A&E at Derriford Hospital. I understand their busy but the Waiting times were crazy. Worst of all was the attitude,rudeness and service of care of the staff,nurses and doctors one word shocking.

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Mary Anderson

Senior Quality Facilitator,

University Hospitals Plymouth NHS Trust

Submitted on 15/03/2013 at 16:23

Published on Care Opinion on 16/03/2013 at 12:28

Firstly, I would like to apologise for the delay in responding to your posting. I was very sorry to read your comments regarding your recent visit to the Emergency Department at Derriford Hospital. Although the hospital has seen a huge number of emergency admissions in recent weeks, we still expect that patients are treated with dignity and respect and I am so sorry this was not your experience.
Please don't hesitate to contact me if you would like to discuss your visit with me. It would be helpful to our organisation to hear your thoughts and if you would like to speak to me, I can be contacted on 01752 439751
Kind regards
Mary

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