"Hospital Comment"

About: Derriford Hospital

Anything else?

A&E at Derriford Hospital. I understand their busy but the Waiting times were crazy. Worst of all was the attitude,rudeness and service of care of the staff,nurses and doctors one word shocking.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Firstly, I would like to apologise for the delay in responding to your posting. I was very sorry to read your comments regarding your recent visit to the Emergency Department at Derriford Hospital. Although the hospital has seen a huge number of emergency admissions in recent weeks, we still expect that patients are treated with dignity and respect and I am so sorry this was not your experience.

Please don't hesitate to contact me if you would like to discuss your visit with me. It would be helpful to our organisation to hear your thoughts and if you would like to speak to me, I can be contacted on 01752 439751

Kind regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful