"Excellent A&E service and polite staff and..."

About: Western Eye Hospital

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I have been sent to this hospital by West Sussex A&E dept where they do not have facilities to treat eye problems. I had a severe pain in right eye and was very sensitive to light. I reached around 2:30 pm and have seen first by a nurse around 3:30 pm. Then around 6:00 pm seen by a doctor and prescribed some drops and then and there it self on duty nurse treated with eye drops. At every step of my treatment they encouraged me to ask more questions and provided the related treatment information. The staff are very polite with the patients. I can understand why there was a delay in seeing me, obviously there are many patients out there waiting for emergency treatment so they are assessing the condition and critical nature of the illness and prioritizing the appointments.

Thank you for your support, I am now waiting for my outpatient appointment at the same hospital.

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Response from Western Eye Hospital

Thank you for sharing your experience of our services at the Western Eye Hospital. Your feedback is important to us and will be shared. with staff in the unit. Thank you for your expression of appreciation and all good wishes for your continuing care and treatment.

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