"Day Treatment"

About: William Harvey Hospital

Anything else?

I was admitted to the day care centre for spinal injections. The clinical treatment was excellent and the staff friendly and helpful.

My only criticism is that I was not sent any instructions or information prior to arriving so had little idea of what to expect. The staff did not insist that patients used the hand cleanser which I feel is important given the high inidence of infections in hospitals these days.

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Response from William Harvey Hospital

Thank you for your feedback. Your comments will be sent to the area that provided your treatment so that the staff are aware of your positive feedback and your concerns with regard to instructions and hand washing. All comments are also logged onto our database and reported to the Divisions responsible for your care to ensure that learning from feedback takes place.

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