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"Thanks to all the staff and ambulance drivers"

About: Colchester General Hospital

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Took my son to A&E on 1/2/2013 with suspected Meningitus arrived about 4pm by ambulance. A&E was really busy and had to wait but didnt mind as i realised patients was seen in order of medical needs. It seemed to me things were nearly at breaking point at times but not at any point did it show on the faces of the staff and any question i had was answered in an helpful and polite manner. I must say your staff were a credit to the NHS far to many people these days wish to complain about the service that they received but i'm not one of them. My son had blood tests an xray and i felt that all bases were covered. Thankfully my son was given the all clear but i cant fault the service my son was given. I can't thank Colchester Hospital enough.

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Responses

Response from Colchester General Hospital 11 years ago
Colchester General Hospital
Submitted on 07/03/2013 at 14:46
Published on nhs.uk on 08/03/2013 at 04:15


Thanks for contacting Colchester Hospital University NHS Foundation Trust. It is always gratifying to read emails like yours and to know that the work of staff in the NHS is appreciated as I know it can be an effort to write at a time like this.

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