"Was told to chase the hospital about by referral"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Sky784 (as ),
I was phoned by TRAQS after my doctor found blood in my urine 3 successive times. I had a choice of hospitals, Telford or Shrewsbury. I chose Telford being the closest. This was the beginning of December.
I have heard nothing by mid December (the referral was urgent). I phoned TRAQS, they said it had been referred to Telford and suggested I ring appointments at Telford. I did, they had no record of me! Phoned TRAQS again and explained. They came back to me and said I’d been transferred Shrewsbury and wanted me to ring appointments at Shrewsbury. My doctor sorted it out.
I don’t see the usefulness of TRAQS. There was not choice of hospital. They told me to ring hospitals to check on appointments.