About: University Hospital Aintree

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My grandad has recently had a scan at this hospital, they told him he would get the results in march. But if there was anything wrong he'd be called in early. They then phoned him and told him to come in as early as possible. This made my grandad panic and worry and became very ill over the situation. Medical staff are employed to make patients better, not to make them worse.

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Response from University Hospital Aintree

Our staff would always try to minimise concerns which patients may have, but we can't really comment on your grandad's case without any more information. We would certainly apologise if he has been unduly concerned. If you want to take this further then please contact our Customer Services team directly at complaints@aintree.nhs.uk

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