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"Peadiatric Day Surgery"

About: Clarendon Wing, Leeds General Infirmary

(as a parent/guardian),

My son was referred to Leeds General Infirmary for a dental appointment, after finding he had a very unusual condition that may need surgery. We got a prompt appointment, followed by a date for day surgery.

My son is 11 and has learning difficulties. He has had an awful lot of experience of hospitals - and some of it has been awful!

Our experience of Ward L49 at LGI was really great. We had an afternoon admission time, the staff that greeted us were very warm and friendly and throughout the day they were very helpful and good with him.

The surgical team were also great - with one of them coming out mid-way to explain to me some alterations with the plan, and speaking to me afterwards on the ward.

Many thanks to the nurses and other ward staff.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 11 years ago
Submitted on 04/02/2013 at 08:19
Published on Care Opinion at 09:01


Dear stressedmum

The Patient Experience Team at LTHT would like to thank you for taking the time to place these positive comments. They have been forwarded to the team involved. We are glad that you had such a positive experience during what must have been a very stressful time for you.

Thank you for giving this feedback which staff will greatly appreciate.

Kind regards

Val

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