"loss of property"

About: Victoria Infirmary

(as a relative),

Recently my mother was admitted to hospital and between leaving the care home and arriving at her final ward her teeth and spectacles went missing. There was no inventory kept by the receiving ward and by the time she reached Ward 15 the inventory showed neither teeth nor spectacles.

A very worrying lack of robust organisation.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your feedback.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting.

You raised a number of issues that are of concern and we would like to follow these up if we are can. In order to do so, can you please provide further details and send these to complaints@ggc.scot.nhs.uk and we will address these for you.


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