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cant believe ti

Story from nhs.uk

"cant believe ti"

About: Watford General Hospital

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well I finally got an appointment for my son to have his skin checked as he needs to have an operation on his chest and the hospital will not carry this out until his skin is under control.

I must say that the receptionist and the nurses that call you in to see the doctor were very pleasant helpful people.

once we were with the doctor I must say that he was so thorough and even called in another doctor for their opinion, well the time and care that we were given was absolutely astonishing considering our past experiences with hospitals.

I came out of there feeling that for once my son could be cured and at 19 years old he could finally start having a life and not be held back.

we were also given future appointments and not told to ring up and make one.

Thank you all so much for your professional and friendly care and attention.

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Responses

Response from Watford General Hospital 11 years ago
Watford General Hospital

Submitted on 01/02/2013 at 18:05
Published on nhs.uk on 02/02/2013 at 08:16

We're delighted to hear that you and your son were so impressed with the service of our dermatology team during your recent visit. Our staff are working hard to provide this level to all of our patients, so this will truly give them some added motivation. We'll ensure your kind words reach all of the team involved, and we wish your son all the very best.

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