"Problems arranging hearing appt at Newport cottage"
About: Shrewsbury and Telford Hospital NHS Trust Shrewsbury and Telford Hospital NHS Trust Shrewsbury SY3 8XQ Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by North300 (as ),
I originally had a hearing test booked for the mid November and fitting of a new mould at Newport cottage hospital. This appointment was arranged some 4-6 weeks previously. When I arrived for my hearing test I was advised they would not carry out the test, as protocol had changed the week prior to my appointment. I was told I would have to get my GP to refer me. I believe my original appointment for a hearing test should have been honoured. Why my GP has to refer me is beyond me, as I have two hearing aids and my hearing is not going to suddenly improve. This new system means I have to wait 4 months for a hearing test. I have not been advised or given a choice regarding this appointment.
I wrote to the head of audiology regarding my hearing difficulties and still not had a response.