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"Outpatient Treatment at GWH Opthalmology..."

About: The Great Western Hospital

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I am extremely pleased with the service I received at the GWH Opthalmology Department. On being referred by my GP, I was able to book an appointment just two weeks away using Choose-And-Book online. I arrived early for my appointment but nevertheless was seen in just a few minutes, and although I required a number of tests by a number of nurses, I had almost no waiting time between each one. The nurses were extremely polite and professional, and the doctor I saw explained my situation very patiently, clearly and in terms I could understand. A follow-up appointment a week or so later was just as professional. Happily I needed no further treatment, but if I do so in the future I will feel confident about choosing this modern clean hospital. Many thanks to all the staff I saw at the GWH Opthalmology Department in Swindon!

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Responses

Response from The Great Western Hospital 11 years ago
The Great Western Hospital
Submitted on 29/01/2013 at 09:31
Published on nhs.uk on 30/01/2013 at 07:38


Thank you for your feedback. We are pleased to hear that your positive experience of our Ophthalmology services has given you confidence in choosing us again, should you ever need to. We will pass on your thanks to the team, they will be delighted to read your comments.

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