"Lack of communication"

About: King's College Hospital (Denmark Hill) King's College Hospital (Denmark Hill) London SE5 9RS

Posted via nhs.uk 11 years ago

Anything else?
The length of time it took that the staff member to inform my mother that her nurse was not on sight and would not be back until 1pm was unacceptable.

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Cathy Varley

PALS Manager,

King's College Hospital NHS Foundation Trust

Submitted on 07/02/2013 at 11:00

Published on Care Opinion at 11:12

We are sorry to hear that nursing staff were slow to confirm that a specific nurse was unavailable because they were not on site. If you would like us to pass on your comments about your experience to the appropriate nurse manager we would of course be very happy to do so.

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Lack of communication

"Lack of communication"

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