"we were made to feel valued by staff"

About: Mount Gould Hospital

(as the patient),

My husband has recently attended the physio clinic ant Mount Gould Hospital to keep with his Parkinson’s disease. Throughout units with my husband we have been treated so well, giving us the confidence that we were with people who understood the condition and were sympathetic to the difficulties that arise.

My husband has been given numerous suggestions to help him and some of these have proved most effective.

The staff have been most understanding throughout and have given him hope that while a cure is not yet available, much can be done to retard the worst effects, some thing to aim for.

Personally I would like to thank all concerned for their help understanding and dedication. They were always prepared to listen to worries, answer questions and suggest help.

Both my husband and myself were made to feel valued for an little contribution we could make towards an understanding of this disease, and for that I am most grateful

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Response from Wendy Hill, Livewell South West

Good Afternoon

Thank you for your kind comments in respect of the service you and your husband experienced while being treated by the physios at Mount Gould.

Plymouth Community Healthcare aspire to the highest standards at all times and are delighted to get such positive feedback about the staff and care they provide. Your comments will be passed on to the team who will be delighted to hear your kind comments.

Many Thanks

Kind Regards

Wendy Hill

Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful