About: Milton Keynes Hospital

Anything else?

I has an appointment today on Ward 18 (lung function tests 2 x 1/2hr apts)

Insturcitons said enter hospital through rear entrance or macmillan entrance (signposted Renal). However i saw non of this on the main sign whereby you can go left to Luing Cowley Wing or right to A&E Main Entrance.

I took left turn and went right to back of hospital looking - even to Campbell Centre road. Nothing. I parked and went into LCW reception to ask. Told to enter via door 6 - walk to end of corridor and turn left - but it was quite a trek.

Given the nature of my visit , after a pretty lengthy walk I arrived pretty breathless I also found a shortcut, slightly, on the way back.

Therefore please could you make instructions more clear for those of us not familiar with the layout of the hospital.

thank you

Linda Chestney

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Milton Keynes Hospital

Firstly, Milton Keynes Hospital would like to apologise for the length of time it has taken to reply. The Trust is sorry to hear of your experience navigating around the hospital and your comments have been passed to the responsible managers for their information and action. If you would like to discuss this further or make a complaint then please contact the Patient Experience Team on 01908 243633 or 01908 243181 or alternatively e-mail patientexperience@mkhospital.nhs.uk or write to the main hospital address. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful