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Very Impressed.

Story from nhs.uk

"Very Impressed."

About: Bridgnorth Hospital

Anything else?

This is the first time I have been referred to this hospital. First impressions were very pleasing. The hospital inside & out was really clean & spacious. The whole visit went very well from start to finish. All staff I came into contact with were friendly & efficient.

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Responses

Response from Soma Moulik, PALS/FOI/Complaints Manager, Shropshire Community Health NHS Trust 11 years ago
Soma Moulik
PALS/FOI/Complaints Manager,
Shropshire Community Health NHS Trust

Submitted on 07/02/2013 at 16:43
Published on Care Opinion at 16:45

Dear Service User

Please accept my apologies for the delay in responding to your feedback. Due to a technical issue, the Trust was not alerted to your story and only became aware of it yesterday.

Thank you for taking the time to share your story on Patient Opinion. We are pleased to know that you had a positive experience at Bridgnorth Hospital and that you were very impressed with the efficiency and attitude of staff and overall cleanliness. Your feedback is invaluable and means a lot to the Trust as this helps us to focus on areas where improvements could be made but also motivates staff to keep focused in their objective, which is patient care.

Many thanks for your kind words which I will share with the Hospital Manager and all staff at Bridgnorth.

May I take this opportunity to thank you for taking the time to tell us your experience.

Kind regards

Soma Moulik

PALS/FOI Manager

Shropshire Community Health NHS Trust

Tel: 01743 277689/0800 032 1107

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