"I had things explained to me pre-surgery"

About: Southern General Hospital / Ophthalmology Victoria Infirmary / Ophthalmology

(as the patient),

My recent experience with the NHS has been very positive with a successful outcome to my cataract surgery.

I had things explained to me pre-surgery and was treated with respect by all staff with whom I came into contact. Many thanks!

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff in the Opthalmology Department at the New Victoria hospital will be delighted to read your very thoughtful remarks.

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