"Dermatology Outpatients -Minor Operation"

About: Royal Berkshire Hospital

Anything else?

From reception through treatment all excellent. I was greeted in a friendly manner by the nurse receptionist.

The wait was short and the treatment I received from the Clinical Nurse Specialist and the assisting Staff Nurse was professional, efficient and friendly. Throughout the procedure everything was explained to me clearly and I was able to ask questions at any time.

I would like to commend the staff involved for enabling me to have a very good patient experience.

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Response from Royal Berkshire Hospital

Thank you for the feedback on your positive experience in our Outpatients department whilst under the care of Dermatology- we have shared this with all the relevant staff. We value your feedback and continue to closely monitor our patient experience within the department on a day to day basis in order to enhance patients’ experience and to ensure we continue to provide high quality care.

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