"NHS success - how happy I am"

About: Calderdale Royal Hospital

Anything else?

After seeing my GP yesterday 15 Jan 2013 re my sore throat it turned out to be a quinsy. My Gp arranged an appt at the hospital for 1.30pm. At 2pm I was with the specialist who lanced my Quincy. By 2.15 I was in bed in a ward with IV's and drips. I was in overnight for 16 hours.

They were really efficient. I was absolutely terrified when I went in to the hospital. The soft skills and the interpersonal skills of everyone I came in contact with were extremely good and calmed me down and reassured me.

I am happy to have my name included which is Duncan Train.

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Response from Calderdale Royal Hospital

Many thanks for your feedback, we are delighted all went well and our staff successfully allayed your fears. We will pass on your comments to the ENT department who I am sure will be very pleased to hear your comments. Thank you for taking the time to feeback to us. We trust you are well on the way to a full recovery.

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