"Stroke unit care."
About: Queen Elizabeth Hospital (Gateshead) Queen Elizabeth Hospital (Gateshead) Gateshead NE9 6SX
Posted by Iain Burdis
My mother had suffered a collapse and was admitted into hospital in early December. When in A&E we were kept informed of her status and whether she would be admitted, she was then taken to the Short Stay Medical assessment unit, from there she was transferred to the stroke ward.
During each stage of this process, the nurses and doctors kept us informed of my mother's progress. During Mum's time in hospital, the staff treated her with care and affection, ensuring her comfort, dignity and well being. The patience displayed by every staff member, both with my mother and with my family's many questions, was exemplary. Over the course of Mum's stay we spoke to many consultants dealing with different aspects of her care and felt involved in the process.
Sadly, my mother died. During her stay the chaplain visited her and was a great comfort, to Mum and to us. He stayed with her so we could step out of the room and provided a listening ear and light-hearted relief during a traumatic time.
I cannot thank or praise the staff at the QE highly enough. They cared for my Mum, tried all they could to keep her with us, and when the time came, were simply lovely.