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"Ward 15 Day Surgery"

About: Wansbeck Hospital

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I was admitted to Ward 15 at Wansbeck for a colonoscopy under anaesthetic on 09/01/13 and every single member of staff I met treated me with courtesy, respect and kindness. They were meticulous in their cars of me with every step being explained and I was frequently asked if I had any needs and/or questions. Nothing seemed to be too much trouble, despite the staff being obviously very busy and there was a ready smile from all. I also noticed that one of the nurses spent considerable time with another patient in my room who was obviously very distressed. Overall I was extremely impressed.

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Response from Wansbeck Hospital 11 years ago
Wansbeck Hospital
Submitted on 15/01/2013 at 09:09
Published on nhs.uk on 18/01/2013 at 22:21


Thank you for your comments posted on this website concerning your care at Wansbeck General Hospital.

Patient feedback such as this is always appreciated and is a significant moral boost for staff. I will pass your comments on to the staff at Wansbeck General Hospital. Thank you for taking the time to write.

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