"Fantastic Childrens Ward"

About: Royal Surrey County Hospital

Anything else?

I would like to express my sincere thanks to the wonderful doctors and nurses who looked after my son when he was admitted earlier this year. As a distraught mum with a very sick child I found we were in a caring and supportive environment with nurses whom I can only describe as Angels.

Everybody was amazing from the doctors who came in the middle of the night to the nurses who sat up with us through the pain and the Play specialist who kept us entertained when things were getting better and the receptionist who picked me up when I couldnt stop crying.

Thank you all so much for your care and attention. You made an unbearable time more bearable. And the most amazing thing is my son only has "good" memories of the time he was in - thats his lasting memory and its a testament to how good you made him feel.

Story from NHS Choices


Response from Royal Surrey County Hospital

Thank you for taking the time to leave us a message regarding the care that your son received when he was admitted earlier this year. I have forwarded your comments to the paediatric ward and teams and I know they will really appreciate it. We pride ourselves on the excellent clinical and caring environment we offer all our patients and feel that we've done our jobs when we can offer that extra something to make the experience that much better, during what is often a traumatic and stressful time.

I hope your son is on his way to a speedy recovery.

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