Anything else?

I underwent a total thyroidectomy in November at the QE. My surgeon/consultant, was absolutely excellent. I couldn’t have wished for a better consultant and I recommend him highly. You can hardly tell I’ve had an operation and it’s only been a few weeks. My anaesthetist/consultant was also excellent. I feel really lucky to have had two wonderful experts. I felt completely relaxed and confident. Last, but by no means least, the staff on the ward I was on (Ward 408) were very caring and efficient. So, well done QE! I was very impressed all round.

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Response from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback on your experience at the Queen Elizabeth Hospital Birmingham.

We are very pleased that you have had such a positive experience during your recent stay in our hospital. It is a real morale boost for staff to receive feedback like this from patients. It means such a lot to know that the hard work, dedication and commitment of our staff is recognised and valued in this way. It is also very satisfying for staff to hear they have made such a difference to patients and made sure your experience under our care has been positive. Your feedback has been passed on to the senior managers of the areas that you visited; they will ensure it is shared with their teams.

If you would like further information on services at the Queen Elizabeth Hospital Birmingham or would like to discuss any thing in more detail please contact PALS by phone 0121 371 3280, by email PALS@uhb.nhs.uk, via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 10-4pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you once again for your kind comments.

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