"George Eliot Maternity Unit"

About: George Eliot Hospital / Maternity

(as the patient),

I had a miscarriage in August 2011 at 10 weeks.

I went to A&E due to some bleeding and the Doctor who saw me after 4 hours of waiting didn't even know I was pregnant. I was told to go for a scan the following day as it was Sunday and the scan unit wasn't open. Told everything was probably ok.

Went for scan the following day and was told I had lost the baby. Told to go home and let them know what course I wanted to follow. Decided to have a D&C and was booked in for the following day.

Had to have another scan and spent 2 hours in the maternity unit in the room which was obviously the special room for people who have had bad news. After 2 hours I was told I had to wait for them to print some leaflets off for us. Went to Day Surgery eventually and waited another 5 hours with little or no communication apart from a doctor who kept referring to my unborn child as a "product of conception" which was extremely distressing.

In my experience women who have suffered miscarriage are treated appallingly at the George Eliot but having gone back there when I had my little girl in August 2012, women giving birth aren't treated much better.

I had been into the delivery suite on the Thursday early morning when my waters had broken. I was told to monitor my temperature and if nothing happened then I was to come back on the Friday morning to be induced. I then had to endure long waits for someone to respond to the call button.

Medication being delayed and notes not being completed properly (three times I was told that they may have to break my waters), my hind waters broke on the Saturday. I was left on the monitor for up to two hours at a time after the prostin was administered was told to drink plenty of water to wake my little one up, and generally left without any communication until the Saturday night when I was put on a hormone drip to speed things up.

The midwife in the delivery suite and didn't give me any feedback on how things were progressing. I kept asking for a C-Section because I felt something was not right as my little one was showing no signs of being born at all. I was treated like an idiot and told basically to stop being silly and that they would push for a natural birth.

Then the midwife said they would try to break my waters. I tried to tell them that they already had and was told "I'll be the judge of that". She then inflicted agonising pain on me as she tried to break them.

At 6 in the morning on Sunday the doctor asked if I wanted to carry on or have a c-section, by which time I was so scared that I would lose my daughter I told them do do the c-section. Again communication was scarce apart from the anaesthetist who was wonderful and kept me informed of what was going on.

My daughter was born with a cut and a tiny dent in the top of her head from where they tried to break my already broken waters. I was treated well by the staff in the delivery suite but back up on the ward apart from the healthcare assistants, who were great, the other staff were overstretched and seemingly couldn't wait to get us out of there.

I was out by Tuesday despite suffering an allergic reaction to medication.

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