"Superb level of care and support"

About: West Suffolk Hospital

What I liked

I had the best care in my time in hospital. When I was admitted on the first day, I was extremley scared and worried, however the doctors and nurses run everything by me before anything went ahead. I was fully involved with the type of care I recieved and I just felt so much at ease with this.

I cannot express how extremley satisfied I was with the level of service and care I recieved.

The doctors and nurses were very friendly and caring and dont think I could have got through it all without their support. I really want to thank everyone in the Emergency Assessment Unit and Respiratory ward for their help. I was definatly given the best level of care anyone could ask for and I am truly greatful. I am still having follow up appointments which is really nice as I know it is taken seriously.

What could be improved

I cannot think of a thing that could be improved, I had the best level of care and I wish this was published more instead of negitive comments as the staff work very hard.

Anything else?

I want to thank the Nurse Practitionar at Long Melford Doctors and all staff who dealt with me.

Story from NHS Choices

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Response from West Suffolk Hospital

Thank you very much for taking the time to give us feedback on our service. We were pleased to hear that your experience was a positive one and we will be sure to share your gratitude with the staff who looked after you.

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