What I liked


What could be improved


Anything else?

Terrible service! Was on the phone for 1.5 hour trying to book an appointment for an urgent blood test and they kept putting me on hold for 4 minutes! This happened few times and then they just hanged up the phone on me!

Thy are closing at 4pm and I got the answering service telling me that the line is now closed at 3.25 pm!

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Story from NHS Choices

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