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Great experience when expecting the worst

Story from nhs.uk

"Great experience when expecting the worst"

About: University Hospital Aintree

What I liked

I had a HSG at this hospital last week. I was very nervous and the nurses and doctors took great care of me, they kept smiling at me, asking if I was OK/needed anything whilst waiting, and talking to me the whole way through the process to keep my mind off the examination.

The doctor was also very good, I had no pain, when it's common to feel pain, and I was given the results as soon as the examination had finished.

Was very quick and very dignified. I would recommend this hospital.

Lovely experience, when expected to be awful.

Thank you staff.

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Responses

Response from University Hospital Aintree 11 years ago
University Hospital Aintree

Submitted on 24/12/2012 at 08:28
Published on nhs.uk on 01/01/2013 at 21:09

We're glad to hear that you were pleased with your treatment at our hospital, and that our staff put you at ease. Thank you very much for taking the time to send this message - we'll pass it on to the teams involved.

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