What I liked
The prompt and professional work of the Macmillan nurses, and those who work around them. In general the teams in Waddington and Lancaster Wards were attentive however I have found it necessary to remind nurses and Jnr Drs of the basics of hygiene and treatments.
My elderly mother has been in and out of hospital since January 2012 and has been in various wards up until now, Dec 2012
What could be improved
Jan/Feb Attitude of staff in Marshall was total bad. Cleanliness throughout stay was terrible and had to be reported on more than one occasion. This was not due to staff shortages. Information on patients was definatly not passed from one team to another on changeover. Replacement nurses were very much in the dark and resented by other nurses.
Lancaster Ward clean however attention needs to be placed on single rooms which seem to get just a 'quick' wipe over !
Waddington Ward professional but again attention at the passing of information between teams. I had to point out to Jnr Drs that my mother hadn't eaten for two days due to various RDVs in the hospital for Xrays ect. Idem for washing, my mother had MRSA and hadn't been washed for two days.
I have a medical background and work in a hospital in France. It would seem that a large number of staff in Lincoln hospital have an attitude problem. The management and senior staff seem to lack attention to detail and are afraid to correct staff problems and I have had to remind all levels of staff of many errors, the most important, Hygiene and the passing of information about patients from one team to another. Often items get forgotten.
Anything else?
I am shocked at the number of people smoking at the entrance of the hospital, public and patients alike and the mess it makes. This is not a good image when entering the building. Another area should be given which is well away from the entrance.
"Management problems.!"
About: Lincoln County Hospital Lincoln County Hospital Lincoln LN2 5QY
Posted via nhs.uk
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